Frequently asked questions
Are these the genuine K-9 Dryers made in the USA?
Yes. We are the Official Australian Distributor for K-9 Dryers, manufactured by Electric Cleaner Company in the USA. Every dryer we sell is a genuine K-9 product, not a copy or alternative brand.
What warranty do K-9 Dryers come with in Australia?
All K-9 Dryers purchased through us are covered by a local Australian warranty. This means any warranty claims are handled here in Australia — no international shipping, no currency conversion, no delays.
Do you stock spare parts?
Yes. We maintain a local inventory of genuine K-9 spare parts, including replacement motors, motor brushes, filters, hoses, and nozzles. You can order parts directly through our website or by contacting our support team.
Can I register a K-9 Dryer I purchased from another seller?
Yes. Even if you purchased your K-9 Dryer from another Australian retailer or imported it yourself, we encourage you to register it with us. Registration gives you access to our service reminders, parts notifications, and local support network.
What voltage are the K-9 Dryers you sell?
All dryers we stock are Australian 240V models, ready to plug in and use without any adapters or converters.
How long will it take to receive my order?
In-stock orders are dispatched within 1–2 business days and delivered via tracked courier. Estimated delivery times vary by location, but most metropolitan areas receive their order within 3–5 business days.
Can I pre-order if stock is not yet available?
Yes. We accept pre-orders for incoming stock shipments. Pre-order customers are fulfilled first when stock arrives, and you will receive regular updates on your order status.
What is the difference between the K-9 II and K-9 III?
Both are dual-motor professional dryers. The K-9 II is optimised for highest speed — ideal for short to medium coats and high-volume salons. The K-9 III is optimised for highest airflow volume, making it the preferred choice for heavy double coats and thick breeds. See our full Buyer's Guide for a detailed comparison.
Still have a question?
Our team is here to help. Contact us directly or visit our support page.